The second-hand marketplace Shoppers Voice Displeasure Over Size Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Reaction
Countless users and merchants are posting online saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with other platforms.
It has advised users to check their listings and manually change the size when needed, which has left users frustrated.
Measurement Approach Modifications
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
A different user, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
